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Improve employee engagement with their health care

Your members are using their smartphones to manage virtually every aspect of their lives – from banking to shopping to ordering groceries. They want the same type of online consumer experience for accessing their health care.

Online transactions offer more convenient access to care. And members prefer the empowerment of digital information and tools.

Using our intuitive Member Portal, members take a more active role in their health care. Members also appreciate managing their health care on-the-go with our award-winning mobile app.

Benefits of the Member Portal and MyCreateHealth mobile app:

  • Find doctors and other providers
  • Book appointments online
  • View claims history
  • Update their contact information and manage their account
  • Display, print, and email their ID cards
  • Receive a one-stop shop for all their benefits: medical, dental, vision, Rx, FSA, and more
  • Click-to-call or click-to-chat with the Create Concierge

Better decision making through technology

As your members become better-educated health care consumers, they make more informed decisions about the health care services they receive. Engaged members enjoy better health outcomes and reduce your health care costs and their out-of-pocket costs.

You can also set up the Member Portal to promote positive behavior, such as guiding members to preferred doctors and hospitals that provide the best value.

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